.page-contact {
  --ctc-panel: #12263F;
  --ctc-edge: rgba(168, 182, 198, .18);
  --ctc-glow: rgba(255, 106, 43, .28);
}

/* ---------- 首屏 ---------- */
.page-contact .ctc-hero {
  padding-top: 8px;
}

.page-contact .ctc-hero-head {
  max-width: 46rem;
  margin-bottom: 34px;
}

.page-contact .ctc-hero-head h1 {
  margin: 10px 0 14px;
  font-size: clamp(30px, 7.4vw, 54px);
  line-height: 1.08;
  letter-spacing: -.02em;
  font-weight: 900;
  color: var(--c-white);
}

.page-contact .ctc-hero-head .lead {
  max-width: 40rem;
  font-size: 17px;
  line-height: 1.75;
  color: var(--text-dim);
}

/* ---------- 渠道卡 ---------- */
.page-contact .ctc-channel-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 16px;
}

.page-contact .ctc-ch {
  position: relative;
  padding: 26px 22px 24px;
  border-radius: var(--r-xl);
  background: linear-gradient(160deg, rgba(18, 38, 63, .95), rgba(10, 22, 38, .95));
  border: 1px solid var(--ctc-edge);
  overflow: hidden;
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.page-contact .ctc-ch-bar {
  position: absolute;
  inset: 0 0 auto 0;
  height: 3px;
  background: linear-gradient(90deg, var(--c-signal), rgba(255, 106, 43, 0));
}

.page-contact .ctc-ch--mail {
  background: linear-gradient(150deg, rgba(255, 106, 43, .14), rgba(18, 38, 63, .96) 42%, rgba(10, 22, 38, .96));
  border-color: rgba(255, 106, 43, .38);
  box-shadow: 0 22px 44px -32px var(--ctc-glow);
}

.page-contact .ctc-ch-kicker {
  font-size: 11px;
  letter-spacing: .18em;
  text-transform: uppercase;
  color: var(--c-cyan);
  margin: 0;
}

.page-contact .ctc-ch--mail .ctc-ch-kicker {
  color: var(--c-signal);
}

.page-contact .ctc-ch h2 {
  margin: 0;
  font-size: 19px;
  font-weight: 700;
  color: var(--c-white);
  letter-spacing: .01em;
}

.page-contact .ctc-ch-value {
  margin: 2px 0 0;
  font-family: var(--font-num);
  font-size: clamp(16px, 4.2vw, 21px);
  font-weight: 700;
  color: var(--c-signal);
  letter-spacing: -.01em;
  word-break: break-all;
}

.page-contact .ctc-ch-value--addr {
  font-family: var(--font-sans);
  font-size: 15px;
  font-weight: 500;
  line-height: 1.6;
  color: var(--c-white);
  letter-spacing: 0;
  word-break: break-word;
}

.page-contact .ctc-ch-desc {
  margin: 0;
  font-size: 14px;
  line-height: 1.72;
  color: var(--text-dim);
}

.page-contact .ctc-tpl {
  margin-top: auto;
  padding: 12px 14px;
  border-radius: var(--r-md);
  background: rgba(5, 13, 24, .72);
  border: 1px dashed rgba(255, 106, 43, .42);
}

.page-contact .ctc-tpl-label {
  display: block;
  font-size: 11px;
  letter-spacing: .16em;
  text-transform: uppercase;
  color: var(--c-amber);
  margin-bottom: 6px;
}

.page-contact .ctc-tpl-code {
  display: block;
  font-family: var(--font-num);
  font-size: 13px;
  line-height: 1.6;
  color: var(--c-white);
  word-break: break-all;
}

/* ---------- 受理范围 ---------- */
.page-contact .ctc-scope-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 14px;
  margin-top: 26px;
}

.page-contact .ctc-scope-card {
  padding: 22px 20px 20px;
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.page-contact .ctc-scope-idx {
  font-family: var(--font-num);
  font-size: 26px;
  font-weight: 700;
  color: rgba(47, 210, 197, .55);
  letter-spacing: -.03em;
  line-height: 1;
}

.page-contact .ctc-scope-card h3 {
  margin: 0;
  font-size: 17px;
  font-weight: 700;
  color: var(--c-white);
}

.page-contact .ctc-scope-card p {
  margin: 0;
  font-size: 14px;
  line-height: 1.75;
  color: var(--text-dim);
}

/* ---------- 写信要点 ---------- */
.page-contact .ctc-writer {
  margin-top: 26px;
  padding: 20px 18px 24px;
  border-radius: var(--r-xl);
  background: linear-gradient(180deg, rgba(18, 38, 63, .85), rgba(10, 22, 38, .9));
  border: 1px solid var(--ctc-edge);
}

.page-contact .ctc-segmented {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-bottom: 20px;
}

.page-contact .ctc-seg {
  appearance: none;
  border: 1px solid var(--ctc-edge);
  background: rgba(5, 13, 24, .6);
  color: var(--text-dim);
  font-family: inherit;
  font-size: 14px;
  padding: 9px 18px;
  border-radius: var(--r-pill);
  cursor: pointer;
  transition: background var(--dur) var(--ease), color var(--dur) var(--ease), border-color var(--dur) var(--ease);
}

.page-contact .ctc-seg:hover {
  border-color: rgba(255, 106, 43, .5);
  color: var(--c-white);
}

.page-contact .ctc-seg[aria-selected="true"] {
  background: var(--c-signal);
  border-color: var(--c-signal);
  color: #0A1626;
  font-weight: 700;
}

.page-contact .ctc-tpl-panel {
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.page-contact .ctc-tpl-panel[hidden] {
  display: none;
}

.page-contact .ctc-tpl-row {
  display: flex;
  flex-direction: column;
  gap: 6px;
  padding: 14px 16px;
  border-radius: var(--r-md);
  background: rgba(5, 13, 24, .78);
  border-left: 3px solid var(--c-signal);
}

.page-contact .ctc-tpl-key {
  font-size: 11px;
  letter-spacing: .16em;
  text-transform: uppercase;
  color: var(--c-amber);
}

.page-contact .ctc-tpl-line {
  font-family: var(--font-num);
  font-size: 14px;
  line-height: 1.6;
  color: var(--c-white);
  word-break: break-word;
}

.page-contact .ctc-tpl-list {
  margin: 0;
  padding: 0;
  list-style: none;
  display: grid;
  grid-template-columns: 1fr;
  gap: 10px;
}

.page-contact .ctc-tpl-list li {
  position: relative;
  padding-left: 20px;
  font-size: 14px;
  line-height: 1.72;
  color: var(--text-dim);
}

.page-contact .ctc-tpl-list li::before {
  content: "";
  position: absolute;
  left: 2px;
  top: .62em;
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--c-cyan);
}

/* ---------- 受理路径 ---------- */
.page-contact .ctc-flow {
  margin: 26px 0 0;
  padding: 0;
  list-style: none;
  display: grid;
  grid-template-columns: 1fr;
  gap: 12px;
}

.page-contact .ctc-flow-step {
  position: relative;
  padding: 18px 18px 18px 22px;
  border-radius: var(--r-lg);
  background: rgba(18, 38, 63, .72);
  border: 1px solid var(--ctc-edge);
  border-left: 3px solid var(--c-signal);
}

.page-contact .ctc-flow-num {
  display: block;
  font-family: var(--font-num);
  font-size: 12px;
  letter-spacing: .14em;
  color: var(--c-amber);
  margin-bottom: 6px;
}

.page-contact .ctc-flow-step h3 {
  margin: 0 0 6px;
  font-size: 16px;
  font-weight: 700;
  color: var(--c-white);
}

.page-contact .ctc-flow-step p {
  margin: 0;
  font-size: 14px;
  line-height: 1.72;
  color: var(--text-dim);
}

.page-contact .ctc-flow-fig {
  margin-top: 22px;
}

.page-contact .ctc-flow-fig img {
  width: 100%;
  height: auto;
  border-radius: var(--r-xl);
  border: 1px solid var(--ctc-edge);
  display: block;
  object-fit: cover;
}

/* ---------- 受理时段 ---------- */
.page-contact .ctc-hours-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 24px;
  align-items: start;
}

.page-contact .ctc-hours-copy h2 {
  margin: 10px 0 14px;
  font-size: clamp(24px, 5.6vw, 36px);
  font-weight: 900;
  letter-spacing: -.02em;
  line-height: 1.14;
  color: var(--c-white);
}

.page-contact .ctc-hours-list {
  margin: 22px 0 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 12px;
}

.page-contact .ctc-hours-list li {
  display: grid;
  grid-template-columns: 14px 1fr;
  gap: 10px;
  align-items: start;
  font-size: 14px;
  line-height: 1.72;
  color: var(--text-dim);
}

.page-contact .ctc-hours-list strong {
  color: var(--c-white);
  font-weight: 700;
}

.page-contact .ctc-dot {
  width: 10px;
  height: 10px;
  margin-top: .55em;
  border-radius: 50%;
  display: block;
}

.page-contact .ctc-dot--ok {
  background: var(--c-ok);
  box-shadow: 0 0 0 4px rgba(70, 208, 138, .16);
}

.page-contact .ctc-dot--amber {
  background: var(--c-amber);
  box-shadow: 0 0 0 4px rgba(255, 176, 86, .16);
}

.page-contact .ctc-dot--cyan {
  background: var(--c-cyan);
  box-shadow: 0 0 0 4px rgba(47, 210, 197, .16);
}

.page-contact .ctc-hours-fig img {
  width: 100%;
  height: auto;
  border-radius: var(--r-xl);
  border: 1px solid var(--ctc-edge);
  display: block;
  object-fit: cover;
}

.page-contact .ctc-queue {
  margin-top: 28px;
}

/* ---------- 区域协作 ---------- */
.page-contact .ctc-region-matrix {
  margin-top: 26px;
  display: grid;
  grid-template-columns: 1fr;
  gap: 14px;
}

.page-contact .ctc-region-cell {
  position: relative;
  padding: 22px 20px;
  border-radius: var(--r-lg);
  background: rgba(18, 38, 63, .66);
  border: 1px solid var(--ctc-edge);
}

.page-contact .ctc-region-cell::after {
  content: "";
  position: absolute;
  left: 20px;
  right: 20px;
  bottom: 0;
  height: 2px;
  background: linear-gradient(90deg, rgba(47, 210, 197, .6), rgba(47, 210, 197, 0));
}

.page-contact .ctc-region-node {
  display: block;
  width: 12px;
  height: 12px;
  border-radius: 50%;
  background: var(--c-signal);
  margin-bottom: 12px;
  box-shadow: 0 0 0 4px rgba(255, 106, 43, .16);
}

.page-contact .ctc-region-cell h3 {
  margin: 0 0 4px;
  font-size: 20px;
  font-weight: 900;
  color: var(--c-white);
  letter-spacing: .02em;
}

.page-contact .ctc-region-meta {
  margin: 0 0 10px;
  font-size: 12px;
  letter-spacing: .04em;
  color: var(--c-cyan);
}

.page-contact .ctc-region-cell p:last-child {
  margin: 0;
  font-size: 14px;
  line-height: 1.75;
  color: var(--text-dim);
}

.page-contact .ctc-region-foot {
  margin: 20px 0 0;
  font-size: 14px;
  line-height: 1.72;
  color: var(--text-faint);
}

/* ---------- 下一步 ---------- */
.page-contact .ctc-next-panel {
  padding: 28px 22px;
  border-radius: var(--r-xl);
  background: linear-gradient(140deg, rgba(255, 106, 43, .1), rgba(18, 38, 63, .92) 48%, rgba(10, 22, 38, .94));
  border: 1px solid rgba(255, 106, 43, .28);
  display: grid;
  gap: 22px;
}

.page-contact .ctc-next-panel h2 {
  margin: 10px 0 12px;
  font-size: clamp(22px, 5.2vw, 32px);
  font-weight: 900;
  letter-spacing: -.02em;
  line-height: 1.15;
  color: var(--c-white);
}

.page-contact .ctc-next-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

/* ---------- 平板 ---------- */
@media (min-width: 680px) {
  .page-contact .ctc-scope-grid {
    grid-template-columns: repeat(2, 1fr);
  }

  .page-contact .ctc-flow {
    grid-template-columns: repeat(2, 1fr);
  }

  .page-contact .ctc-tpl-list {
    grid-template-columns: repeat(2, 1fr);
  }

  .page-contact .ctc-region-matrix {
    grid-template-columns: repeat(2, 1fr);
  }
}

/* ---------- 桌面 ---------- */
@media (min-width: 1024px) {
  .page-contact .ctc-hero-head {
    margin-bottom: 40px;
  }

  .page-contact .ctc-channel-grid {
    grid-template-columns: 1.5fr 1fr 1fr;
    align-items: stretch;
    gap: 18px;
  }

  .page-contact .ctc-ch {
    padding: 30px 26px 26px;
  }

  .page-contact .ctc-scope-grid {
    grid-template-columns: repeat(4, 1fr);
  }

  .page-contact .ctc-writer {
    padding: 26px 28px 30px;
  }

  .page-contact .ctc-flow {
    grid-template-columns: repeat(5, 1fr);
    gap: 10px;
  }

  .page-contact .ctc-flow-step {
    padding: 20px 16px 20px 18px;
  }

  .page-contact .ctc-hours-grid {
    grid-template-columns: 1fr 1.1fr;
    gap: 40px;
    align-items: center;
  }

  .page-contact .ctc-region-matrix {
    grid-template-columns: repeat(4, 1fr);
    gap: 16px;
  }

  .page-contact .ctc-next-panel {
    grid-template-columns: 1.4fr auto;
    align-items: center;
    padding: 34px 32px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-contact .ctc-seg {
    transition: none;
  }
}